HoloCoach Privacy Policy

Your privacy is important to us. It is HoloCoach's policy to respect your privacy and comply with any applicable laws and regulations regarding any personal information we may collect about you, including across our website, https://holocoach.dk, and any other sites we own and operate.

Personal information refers to any information about you that can be used to identify you. This includes information about you as a person (such as your name, address, and date of birth), your devices, payment details, and even how you use a website or online service.

If our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, we encourage you to read their posted privacy policy to understand how they collect and use your personal information. This Privacy Policy does not apply to any of your activities once you leave our site.

This policy is effective as of 21 November 2024.
Last updated: 21 November 2024

Information We Collect

We collect information in two ways:

"Voluntarily provided" information refers to any information you knowingly and actively provide to us when using or participating in any of our services and promotions.
"Automatically collected" information refers to any information automatically sent by your devices when accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. This data may include:

Your device's Internet Protocol (IP) address
Your browser type and version
The pages you visit
The time and date of your visit
The time spent on each page
Other details about your visit

We may also collect error data if you encounter technical issues during your visit. This may include technical information about your device, what you were attempting to do, and other related details.

Personal Information

We may ask for personal information, such as:

Your name
Your email address

Legitimate Reasons for Processing Your Personal Information

We collect and use your personal information only when we have a legitimate reason to do so. This includes providing you with our services and fulfilling our contractual obligations.

How We Use Your Information

We may use your information for the following purposes:

To provide and deliver our core services and features
To contact you with updates or promotional material (when you have given consent)
To improve our website and offerings

We will not process your personal information in ways that are incompatible with these purposes.

Security of Your Personal Information

We are committed to protecting your personal information through commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

How Long We Keep Your Information

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. For instance:

Personal information provided for specific inquiries will be kept as long as the inquiry is open.
Information for legal or regulatory purposes may be retained for longer periods.

If your personal information is no longer required, we will delete or anonymize it.

Children's Privacy

Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children under 13.

Disclosure to Third Parties

We may share your personal information with:

Service providers such as IT or hosting providers
Regulatory bodies, courts, or legal authorities if required by law
Partners for marketing or analysis purposes (only with your consent)

Third-party services we currently use include:

Google Analytics for website traffic analysis
MailChimp for email communications

Your Rights Under GDPR

As an EU resident, you have the following rights under GDPR:

Access: Request details of the personal information we hold about you.
Correction: Ask us to correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information unless legally required to retain it.
Objection: Object to the processing of your personal information for specific purposes.
Data portability: Request that we transfer your personal information to you or a third party.

To exercise any of these rights, please contact us at info@holocoach.dk.

Cookies

We use cookies to collect information about your browsing activity. Cookies help us improve your experience by remembering your preferences and personalizing content. You can manage your cookie preferences via your browser settings. For more details, please refer to our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our business, laws, or practices. Changes will be published on this page, and we encourage you to review the policy regularly.

Contact Us

If you have any questions or concerns about this policy, please contact us at:

Irma Nejstgaard
HoloCoach

Email: info@holocoach.dk